Frequently Asked Questions (FAQs)

1. What types of diaries can I customise?

We offer a variety of diaries including moleskin journals, executive diaries, student notebooks, finance journals, budget-friendly diaries, and planners. Our range includes options suitable for schools, businesses, and personal use.

2. How can I customise the diaries?

Customisation options include embossing, foil stamping, and digital printing. You can also choose to add personalised pages, company information, or special dates.

3. What is the minimum order quantity?

The minimum order quantity varies by diary type. Please contact us for specific details on the diary you are interested in.

4. How long does delivery take?

Delivery times vary based on customisation details and order size. Generally, orders are fulfilled within 2-4 weeks after final design approval.

5. Are there eco-friendly options available?

Yes, we offer eco-friendly diaries made from sustainable materials. These options are clearly marked on our product pages.

6. What are the payment options?

We accept payments via credit card, bank transfer, and PayPal. Payment details will be provided upon order confirmation.

7. Can I return customised diaries?

We accept returns, either for a full refund or replacement. Please see our Refund Policy for more details. 

8. How can I contact customer support?

You can reach our customer support team via email at sales@bestpromotionaldiaries.com.au or call us at the provided phone number on our website.